SHIPPING TIME FRAMES:
All items will be shipped within 3 weeks of purchase via the US Postal Service. If special shipping is necessary please contact us within 24 hours of placing your order. All items are guaranteed to be in mint condition when MarineSidPhillips.com mails them. We are pleased to report that shipping damage seldom occurs. However, if any item is damaged in transit, we will help the buyer file an insurance claim with the shipping service. Please contact us immediately in the unlikely event that this service becomes necessary.

INTERNATIONAL ORDERS:
In addition to the postage fee charged by MarineSidPhillips.com your postal service may charge an import/VAT tax depending on how your government handles products imported from the United States. Any custom duties or special taxes levied by individual countries or governments will be the sole responsibility of the purchaser. If there is a charge, it will be based on the package insurance value which we declare at full retail price.

Please do not ask us to declare/insure purchases at less then their full retail price as it is against the law. We follow all US customs guidelines as outlined by the United States Postal Service.

Book Orders - In order to prevent high international shipping costs, we ship our book orders using First Class Mail International, which takes at least two weeks for delivery once the order has left our office.

INSURANCE:
All US & APO orders are shipped fully insured. For international orders, the following amounts are the maximum we can insure your order for. MarineSidPhillips.com is not responsible for any additional reimbursement to a damaged order valued above the following amounts:

Australia - $5,000
Canada - $675
Germany - $500
Ireland - $650
Netherlands - $650
United Kingdom - $650
All other nations - please contact us

RETURNS:
Since our high-quality products match our straightforward product descriptions, we do not allow returns, refunds, or exchanges for products unless a wrong item has been shipped. If there are any questions concerning a product please contact us before purchasing.

COPYRIGHT POLICY:
All design, images, and text on this web site are copyright of MarineSidPhillips.com and the respective artists. No portion of this web site may be reproduced or shared without the written consent of MarineSidPhillips.com and the respective artists.

MAILING LIST POLICY:
As a customer of MarineSidPhillips.com (a dvision of Valor Studios Inc.), you are automatically entered to receive our free Valor Studios "V-Mail" e-mail newsletter. If you do not wish to receive our "V-Mail" updates, simply send us an e-mail with the world "remove" in the subject line.

Valor Studios keeps all of our customer information strictly confidential.